Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Boo Boo Buddy (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from booboobuddy.co (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term “personal information”, we refer to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information you provide directly through our Services may include:

Contact details such as your name, address, phone number, and email address
Order information such as billing address, shipping address, payment confirmation, email address, and phone number
Account information such as username, password, and account security details
Customer support information that you choose to include when contacting us

Some features may require you to provide certain information. If you choose not to do so, you may not be able to access those features.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services (“Usage Data”). This may include:

Device information
Browser information
IP address
Network connection details
Interaction with our Site and Services

This information may be collected using cookies, pixels, and similar technologies (“Cookies”).

Information We Obtain from Third Parties

We may receive personal information about you from third parties, including:

Shopify and other service providers that support our Site
Payment processors who collect payment details to process transactions
Marketing and analytics providers
Advertising partners

Any information obtained from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services

To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, and provide customer support.

Marketing and Advertising

To send promotional communications by email, text message, or postal mail, and to show advertisements for our products. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To detect and prevent fraudulent, illegal, or malicious activity and protect our Services.

Communicating with You and Improving Our Services

To provide customer support and improve our website, products, and overall experience.

Cookies

We use Cookies to operate and improve our Site and Services, remember preferences, and run analytics. For more information about Cookies used by Shopify, visit:
https://www.shopify.com/legal/cookies

You may manage Cookies through your browser settings. Please note that disabling Cookies may affect functionality.

How We Disclose Personal Information

We may disclose personal information to third parties in the following circumstances:

Service providers such as payment processors, fulfillment partners, and customer support services
Business and marketing partners
Affiliates within our corporate group
Legal or regulatory authorities where required
In connection with a business transaction such as a merger or sale

We do not use or disclose sensitive personal information without consent.

Third Party Websites and Links

Our Site may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to:

Access your personal information
Request deletion or correction
Receive a copy of your data
Opt out of marketing communications

To exercise your rights, please contact us using the details below.

International Users

Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on appropriate legal safeguards for international transfers.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: hello@booboobuddy.co
Address: PO Box 443, Beaudesert, QLD 4285, Australia